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Frequently Asked Questions

We are here to help!

  • What does Assisted Living Helpers do?
    We connect you with a network of senior living communities, including assisted living, memory care, independent living, and nursing homes, to make informed choices.
  • How does this service work?
    Our service starts with a comprehensive assessment of you or your loved one's needs, including health needs, lifestyle preferences, budget, and desired location(s). We then use our extensive knowledge of the options available to provide you with a personalized list of senior living communities that match your criteria. You can explore these options, schedule tours, and make informed decisions by using our family advisors as a resource to make sense of the information you are gathering. We will stay in touch with you throughout the process to guide you to additional resources that you may need in your search or eventual move.
  • Is this service free to use?
    Yes, our referral service is completely free for seniors and their families. We are paid by the senior living communities when a placement is made, so there are no hidden fees or costs for you. Our role is similar to a real estate agent representing the buyer of a home. The best interest of the senior and their family is always our top priority.
  • What types of senior living options do you help families find?
    We are knowledgeable on a wide range of senior living options, including assisted living, independent living, memory care, nursing homes, and senior apartments. We understand that every senior has unique needs, and we strive to match them with the right community.
  • How do you ensure the quality of the communities you refer to?
    We carefully vet and select the senior living communities in our network. We consider factors such as licensing, state regulations, reviews, and resident feedback to ensure the communities meet our standards for quality care and services.
  • How soon can I find a senior living community with your service?
    The time it takes to find a suitable senior living community can vary depending on your specific requirements and location. We work diligently to provide you with options as quickly as possible, and the timeline will depend on your preferences and availability for tours and assessments. We generally locate suitable options within minutes or hours of our first conversation with a family.
  • Can you help with financial planning for senior living?
    While we do not provide financial planning services, we can offer guidance on different payment options, including Medicaid, Medicare, long-term care insurance, and veteran's benefits. This sometimes includes connecting a family with other entities that can provide more detailed guidance. We recommend consulting with a financial advisor for personalized financial planning.
  • Is your service available nationwide?
    Yes, we offer our senior living referral service nationwide through our network of local family advisors. We have a vast network of senior living communities across the United States to help you find options no matter where you or your loved one wants to reside.
  • What if I have more questions or need further assistance?
    If you have additional questions or need further assistance, please don't hesitate to reach out to our team. You can contact us through our website, and our experienced family advisors will be happy to assist you.
  • How do I get started?
    Getting started is easy. Simply visit our website, fill out our “Contact Us” form, or give us a call. Our family advisors will guide you through the process, starting with a personalized assessment to understand your needs and preferences. From there, we'll provide you with tailored senior living options to explore.
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